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Most recent job postings at Hapag-Lloyd America
via LinkedIn
posted_at: 15 days agoschedule_type: Full-time
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management.
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
About the Role
Responsible for ensuring compliance with Data Protection for all entities in the region in accordance with local legal requirements/legislations as well as EU General Data Protection Regulation (GDPR). This role will establish and maintain the data protection management system for the region in line with the group policy and drive change management for data protection governance throughout the organization in the region. The role will also ensure proper management, monitoring and reporting of data protection & security risks across the Hapag-Lloyd organization and supply chain in the region. The candidate will also work closely with the Corporate Data Protection team to implement organization-wide initiatives to conform to internal best practice and group policy.
Responsibilities
• Where applicable, fulfil the tasks of a designated role of DPO acc. to local legislation.
• Ensure compliance with data protection laws and other related laws and regulations in the region.
• Establish and implement strategies, guidelines, policies and processes to ensure consistency and proper management, monitoring and reporting of data protection & security risks across all entities in the region.
• Lead change in the region to develop data protection governance.
• Build and foster a data protection organization for the region.
• Provide data protection training, consultation and mentoring to key stakeholders of the various data protection functions across the region.
• Manage data protection incidents and data subject requests.
• Identify, implement, update and maintain local information on data protection requirements, policies, standards and procedures to conform to internal best practice, local data protection laws and regulations, as well as group policy.
• Consistently inform and advise the management team and Corporate Data Protection team on governance, accountability and risk in the region.
• Compile and update a region and country risk register showing relevant data protection risks.
• Actively drive and facilitate the secure and compliant management of systems, and the development of new solutions to comply with requirements.
• Negotiate data protection and information security safeguards with vendors, ensure that vendor contracts are compliant with data protection laws and regulations in the region.
Qualifications
• 3+ years experience in the field of data protection, preferably in the US (e.g. CCPA), Canada (PIPEDA), Brazil (LGPD), and other legislations in Latin America.
• Law Graduate or Master of Business Administration, Engineering, majoring in Computer Sciences or Engineering, or Information Security preferred.
• Strong communication and networking skills.
• Positive can-do mentality.
• Creativity and high motivation level.
• Possess the ability to think strategically, assess risks and explain the potential consequences.
• Fluent English skills and one or more languages spoken in the region.
Additional qualifications are a plus:
• A good understanding of the EU General Data Protection Regulation (GDPR)
• A good understanding of applicable and accepted data protection, security and audit frameworks (such as COBIT and ISO), laws and regulations & IT general controls.
• Certifications: international data protection certifications, Information Security, risk management and data privacy related certification (e.g. CIPL, CIPM, CIPT, CISA, CISM, CISP etc.).
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times Show more details...
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
About the Role
Responsible for ensuring compliance with Data Protection for all entities in the region in accordance with local legal requirements/legislations as well as EU General Data Protection Regulation (GDPR). This role will establish and maintain the data protection management system for the region in line with the group policy and drive change management for data protection governance throughout the organization in the region. The role will also ensure proper management, monitoring and reporting of data protection & security risks across the Hapag-Lloyd organization and supply chain in the region. The candidate will also work closely with the Corporate Data Protection team to implement organization-wide initiatives to conform to internal best practice and group policy.
Responsibilities
• Where applicable, fulfil the tasks of a designated role of DPO acc. to local legislation.
• Ensure compliance with data protection laws and other related laws and regulations in the region.
• Establish and implement strategies, guidelines, policies and processes to ensure consistency and proper management, monitoring and reporting of data protection & security risks across all entities in the region.
• Lead change in the region to develop data protection governance.
• Build and foster a data protection organization for the region.
• Provide data protection training, consultation and mentoring to key stakeholders of the various data protection functions across the region.
• Manage data protection incidents and data subject requests.
• Identify, implement, update and maintain local information on data protection requirements, policies, standards and procedures to conform to internal best practice, local data protection laws and regulations, as well as group policy.
• Consistently inform and advise the management team and Corporate Data Protection team on governance, accountability and risk in the region.
• Compile and update a region and country risk register showing relevant data protection risks.
• Actively drive and facilitate the secure and compliant management of systems, and the development of new solutions to comply with requirements.
• Negotiate data protection and information security safeguards with vendors, ensure that vendor contracts are compliant with data protection laws and regulations in the region.
Qualifications
• 3+ years experience in the field of data protection, preferably in the US (e.g. CCPA), Canada (PIPEDA), Brazil (LGPD), and other legislations in Latin America.
• Law Graduate or Master of Business Administration, Engineering, majoring in Computer Sciences or Engineering, or Information Security preferred.
• Strong communication and networking skills.
• Positive can-do mentality.
• Creativity and high motivation level.
• Possess the ability to think strategically, assess risks and explain the potential consequences.
• Fluent English skills and one or more languages spoken in the region.
Additional qualifications are a plus:
• A good understanding of the EU General Data Protection Regulation (GDPR)
• A good understanding of applicable and accepted data protection, security and audit frameworks (such as COBIT and ISO), laws and regulations & IT general controls.
• Certifications: international data protection certifications, Information Security, risk management and data privacy related certification (e.g. CIPL, CIPM, CIPT, CISA, CISM, CISP etc.).
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times Show more details...
via LinkedIn
posted_at: 15 days agoschedule_type: Full-time
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator Controlling Overhead and Productivity, you will Maximize profits through timely reporting, and analysis of Overhead Costs and Headcount. Delivers analysis and reporting of financial data in a timely... fashion, enabling management to make sound business decisions.
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator Controlling Overhead and Productivity, you will Maximize profits through timely reporting, and analysis of Overhead Costs and Headcount. Delivers analysis and reporting of financial data in a timely... fashion, enabling management to make sound business decisions. Ensures effective internal controls and processes are adhered to by all functions within the Region.
RESPONSIBILITIES
• Prepares Overhead month-end reporting in an accurate and timely manner, and presents key insights to relevant management.
• Prepares Overhead Expense Reporting for RNA, including monthly actuals and budgeting, and distributes to relevant management.
• Produces and distributes headcount reporting for RNA, including monthly actuals and budgeting.
• Performs detailed variance analysis comparing month-end results versus the latest forecast/budget and previous month actuals.
• Supports the preparation of yearly Overhead Budgeting and quarterly Forecasts by collaborating with relevant stakeholders to calculate and plan future OVH costs.
• Interacts with Human Resources to ensure timely and accurate assignment of Job Functions, Cost Centers, etc for Headcount reporting.
• Acts as business partner to operational organization by providing analysis, insights, and creative measures.
QUALIFICATIONS
• Bachelor’s Degree and a minimum of 2 years of experience in Controlling or Accounting or the equivalent combination of education and experience.
• Recognize and attend to multiple facets in unfamiliar issues and problems by applying a logical and systematic approach to analyzing and assembling relevant information from multiple sources.
• Make sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines.
• Adjust decisions to meet with changing circumstances or new information and provide a well thought out rationale for the decision.
• Reinforce people for contributing ideas and opinions even when their views are at odds and show personable side by admitting mistakes.
• Restate verbal communications in own words to ensure accurate understanding.
• Choose appropriate vocabulary and level of technical complexity in communicating to different audiences the knowledge they need.
• Compose effective and professional written communications and documentation for non-routine and/or technical matters.
• Achieve financial objectives using the business planning/budgeting process.
• Proficient in MS Office (e.g., Excel, PowerPoint, etc.) and other software appropriate to work demands
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator Controlling Overhead and Productivity, you will Maximize profits through timely reporting, and analysis of Overhead Costs and Headcount. Delivers analysis and reporting of financial data in a timely... fashion, enabling management to make sound business decisions. Ensures effective internal controls and processes are adhered to by all functions within the Region.
RESPONSIBILITIES
• Prepares Overhead month-end reporting in an accurate and timely manner, and presents key insights to relevant management.
• Prepares Overhead Expense Reporting for RNA, including monthly actuals and budgeting, and distributes to relevant management.
• Produces and distributes headcount reporting for RNA, including monthly actuals and budgeting.
• Performs detailed variance analysis comparing month-end results versus the latest forecast/budget and previous month actuals.
• Supports the preparation of yearly Overhead Budgeting and quarterly Forecasts by collaborating with relevant stakeholders to calculate and plan future OVH costs.
• Interacts with Human Resources to ensure timely and accurate assignment of Job Functions, Cost Centers, etc for Headcount reporting.
• Acts as business partner to operational organization by providing analysis, insights, and creative measures.
QUALIFICATIONS
• Bachelor’s Degree and a minimum of 2 years of experience in Controlling or Accounting or the equivalent combination of education and experience.
• Recognize and attend to multiple facets in unfamiliar issues and problems by applying a logical and systematic approach to analyzing and assembling relevant information from multiple sources.
• Make sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines.
• Adjust decisions to meet with changing circumstances or new information and provide a well thought out rationale for the decision.
• Reinforce people for contributing ideas and opinions even when their views are at odds and show personable side by admitting mistakes.
• Restate verbal communications in own words to ensure accurate understanding.
• Choose appropriate vocabulary and level of technical complexity in communicating to different audiences the knowledge they need.
• Compose effective and professional written communications and documentation for non-routine and/or technical matters.
• Achieve financial objectives using the business planning/budgeting process.
• Proficient in MS Office (e.g., Excel, PowerPoint, etc.) and other software appropriate to work demands
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
via Salary.com
schedule_type: Full-time
The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining relationships with existing ones. Produces optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customer base through offering products that satisfy customers’ needs. Effectively meets budgets and quotas in order to meet the overall... objectives of volume, revenue and contributions established
The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining relationships with existing ones. Produces optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customer base through offering products that satisfy customers’ needs. Effectively meets budgets and quotas in order to meet the overall... objectives of volume, revenue and contributions established through the budgeting process. The ideal candidate will have strong communication skills and have a positive track record of exceeding outlined goals.
Responsibilities:
• Solicits potential customers and in addition develops existing customers; services and maintains all accounts within assigned vertical
• Ensures deadlines are met when bids are received
• Develops sales plans and manages accounts and service contracts
• In conjunction with management, develops budget within designated territory
• Identifies and solves customer problems and addresses operational issues
• Develops and maintains excellent work relationships that enhance customer services
• Works with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
• Responsible for updating weekly Customer Relationship Management (CRM) including Sales Force activity reports in compliance with Hapag-Lloyd policy
Job Specifications:
• Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
• Shows persistent enthusiasm in customer interactions. Listens to and understands customer (both internal and external); anticipates customer needs; gives high priority to customer satisfaction. Continually searches for ways to improve customer service; seeks feedback from customers; impresses customers with exceptional service or work. Demonstrates knowledge of the customer's business and translates customer's business needs into strategy.
• Owns result of assigned vertical. Constantly seeks alternatives to better serve assigned vertical, and engage stakeholders to offer a better product from HL.
• Recognizes and attends to multiple facets in issues and problems. Uses a logical and systematic approach to analyze unfamiliar issues and problems. Assembles relevant information from multiple sources.
• Makes sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines. Adjusts decisions to meet with changing circumstances or new information. Provides well thought out rationale for decision.
• Actively shares information with others. Shows human side by admitting mistakes.
• Actively attends to what others are saying. Readily grasps key points in verbal communications. Restates verbal communications in own words to ensure accurate understanding.
• Communications are well organized, clear and concise. Emphasizes key points to ensure communications are understood by others. Uses the vocabulary and level of technical complexity that will give the audience the knowledge they need. Uses appropriate gestures and body language. Responds directly and appropriately to questions from others. Uses open ended, non-threatening questions to elicit information from others.
• Readily comprehends written information in area of technical expertise. Composes effective and professional written communications and documentation for non-routine and/or technical matters. Presents information and ideas in a systematic and logical sequence of writing.
• Appears confident and composed when speaking formally on new topics in front of a group. Responds directly and appropriately to spontaneous questions from the audience. Uses audio-visual aids effectively to underscore points.
• Makes commitments with caution, assuring that commitment will not cause inconvenience. Usually shows consistency between words and actions. Adheres to sound business ethics-does not oversell own services or make disparaging comments about others. Tells the truth and is trustworthy.
• Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of Microsoft Office required by the job.
Supervisory Responsibility:
This job has no supervisory responsibility.
Preferred Qualifications
• University Degree, plus 4 to 6 years of professional experience in Sales or the equivalent combination of education and experience
• 5 years' experience in the Maritime/Liner Shipping/Transportation industry
• Valid driver’s license required.
• Ability to take initiative and work under pressure
• Well-organized with an aptitude in handling details and resolving problems
• Demonstrate strong listening, verbal and written communication skills
• Strong analytical skills
• Self-starter, self-motivated, resourceful and responsive
• Ability to work effectively in a team environment and good interpersonal skills
• Demonstrate ability to be multi-task, set priorities, organize work and implement action items
• Proficient in Microsoft Office suite and customer relationship management software
• Experience in managing a book of business
This position requires travel and work outside of normal business hours.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 4-6: 1 year (Preferred)
Work Location: One location Show more details...
Responsibilities:
• Solicits potential customers and in addition develops existing customers; services and maintains all accounts within assigned vertical
• Ensures deadlines are met when bids are received
• Develops sales plans and manages accounts and service contracts
• In conjunction with management, develops budget within designated territory
• Identifies and solves customer problems and addresses operational issues
• Develops and maintains excellent work relationships that enhance customer services
• Works with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
• Responsible for updating weekly Customer Relationship Management (CRM) including Sales Force activity reports in compliance with Hapag-Lloyd policy
Job Specifications:
• Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
• Shows persistent enthusiasm in customer interactions. Listens to and understands customer (both internal and external); anticipates customer needs; gives high priority to customer satisfaction. Continually searches for ways to improve customer service; seeks feedback from customers; impresses customers with exceptional service or work. Demonstrates knowledge of the customer's business and translates customer's business needs into strategy.
• Owns result of assigned vertical. Constantly seeks alternatives to better serve assigned vertical, and engage stakeholders to offer a better product from HL.
• Recognizes and attends to multiple facets in issues and problems. Uses a logical and systematic approach to analyze unfamiliar issues and problems. Assembles relevant information from multiple sources.
• Makes sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines. Adjusts decisions to meet with changing circumstances or new information. Provides well thought out rationale for decision.
• Actively shares information with others. Shows human side by admitting mistakes.
• Actively attends to what others are saying. Readily grasps key points in verbal communications. Restates verbal communications in own words to ensure accurate understanding.
• Communications are well organized, clear and concise. Emphasizes key points to ensure communications are understood by others. Uses the vocabulary and level of technical complexity that will give the audience the knowledge they need. Uses appropriate gestures and body language. Responds directly and appropriately to questions from others. Uses open ended, non-threatening questions to elicit information from others.
• Readily comprehends written information in area of technical expertise. Composes effective and professional written communications and documentation for non-routine and/or technical matters. Presents information and ideas in a systematic and logical sequence of writing.
• Appears confident and composed when speaking formally on new topics in front of a group. Responds directly and appropriately to spontaneous questions from the audience. Uses audio-visual aids effectively to underscore points.
• Makes commitments with caution, assuring that commitment will not cause inconvenience. Usually shows consistency between words and actions. Adheres to sound business ethics-does not oversell own services or make disparaging comments about others. Tells the truth and is trustworthy.
• Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of Microsoft Office required by the job.
Supervisory Responsibility:
This job has no supervisory responsibility.
Preferred Qualifications
• University Degree, plus 4 to 6 years of professional experience in Sales or the equivalent combination of education and experience
• 5 years' experience in the Maritime/Liner Shipping/Transportation industry
• Valid driver’s license required.
• Ability to take initiative and work under pressure
• Well-organized with an aptitude in handling details and resolving problems
• Demonstrate strong listening, verbal and written communication skills
• Strong analytical skills
• Self-starter, self-motivated, resourceful and responsive
• Ability to work effectively in a team environment and good interpersonal skills
• Demonstrate ability to be multi-task, set priorities, organize work and implement action items
• Proficient in Microsoft Office suite and customer relationship management software
• Experience in managing a book of business
This position requires travel and work outside of normal business hours.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 4-6: 1 year (Preferred)
Work Location: One location Show more details...
via LinkedIn
posted_at: 11 days agoschedule_type: Full-time
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management.
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
This position Assumes responsibility for the day-to-day troubleshooting and support of all personal computers, local area network (LAN), wide area network (WAN) and telephone related problems and the maintenance of same.
RESPONSIBILITIES
· Provides first level help desk support and works closely with the Information Technology Service Desk (ITDS)
· Installs and configures laptops and desktops and installs software
· Handles inventory control for Area
· Maintains servers, drives, Local Area Network and Wide Area Network support and tape backups
· Provides training on hardware and software as needed
· Supports Intranet Web development, Web Server and proxy server
· Coordinates projects as determined by Corporate or Information Technology Service Desk (ITDS)
QUALIFICATIONS
· Associate degree in Information Technology or related fields or minimum 2 years of experience in the field
· Understands Ethernet network, Ethernet token ring, LAN and WAN networks. Knows what hardware and software is required for use of these networks and performs trouble shooting of networks.
· Applies understanding of servers and desktop operating systems to configure PCs to work in the network used and supported. Understands and shows users how to successfully work in their current desktop environment.
· Appropriately installs and troubleshoots hardware, including memory, modems and hard drives in servers and PCs.
· Installs and supports printers, scanners, digital cameras, zip drives, palm pilots and any other peripherals needed by the user community and approved for use by the company.
· Returns full attention to tasks quickly following routine interruptions. Discriminates between vital (high payoff) tasks and tasks with limited payoff. Focuses on the “vital few.”
· Structures work of self and others effectively by clearly defining what need to be accomplished, when and by whom. Assigns and coordinates available resources (people and equipment) effectively to get work done. Assures clarity of roles and responsibilities with team members. Helps others organize their work and be efficient. Monitors progress on projects delegated to others and intervenes as needed to get projects “back on track.”
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
This position Assumes responsibility for the day-to-day troubleshooting and support of all personal computers, local area network (LAN), wide area network (WAN) and telephone related problems and the maintenance of same.
RESPONSIBILITIES
· Provides first level help desk support and works closely with the Information Technology Service Desk (ITDS)
· Installs and configures laptops and desktops and installs software
· Handles inventory control for Area
· Maintains servers, drives, Local Area Network and Wide Area Network support and tape backups
· Provides training on hardware and software as needed
· Supports Intranet Web development, Web Server and proxy server
· Coordinates projects as determined by Corporate or Information Technology Service Desk (ITDS)
QUALIFICATIONS
· Associate degree in Information Technology or related fields or minimum 2 years of experience in the field
· Understands Ethernet network, Ethernet token ring, LAN and WAN networks. Knows what hardware and software is required for use of these networks and performs trouble shooting of networks.
· Applies understanding of servers and desktop operating systems to configure PCs to work in the network used and supported. Understands and shows users how to successfully work in their current desktop environment.
· Appropriately installs and troubleshoots hardware, including memory, modems and hard drives in servers and PCs.
· Installs and supports printers, scanners, digital cameras, zip drives, palm pilots and any other peripherals needed by the user community and approved for use by the company.
· Returns full attention to tasks quickly following routine interruptions. Discriminates between vital (high payoff) tasks and tasks with limited payoff. Focuses on the “vital few.”
· Structures work of self and others effectively by clearly defining what need to be accomplished, when and by whom. Assigns and coordinates available resources (people and equipment) effectively to get work done. Assures clarity of roles and responsibilities with team members. Helps others organize their work and be efficient. Monitors progress on projects delegated to others and intervenes as needed to get projects “back on track.”
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
via LinkedIn
posted_at: 11 days agoschedule_type: Full-time
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management.
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator of Commercial Sales Support, you will drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and meet and exceed our customer expectations.
RESPONSIBILITIES
· Schedule and drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and CL2 contribution.
· Monitor account performance and prepare reports indicating actual performance and allocation through Account Management.
· Initiate opportunity management by preparing rate proposals, negotiation and follow up with customers to secure volume.
· Communicate relevant service information, market developments and competition activities.
· Prepare rate quotations and coordinate with the Trade Management department for requests for quotes (RFQ’s) and new service contract proposals (3rd Party Portals may be applicable).
· Drive core performance of assigned account base to meet or exceed targeted service levels and onboard quick quotes with account portfolio.
· Initiate waiver requests related to Commercial discrepancies and free time requests.
· Prepare bid packages as required.
· Onboard new contract customers with related stakeholders.
· Align, validate, and audit contract results with the Quality team.
· Liaise with internal departments to resolve commercial grievances.
· Support the E-Business department regarding account setup for digitalization requirements
QUALIFICATIONS
· High school diploma and 2 years’ work-related experience in the Maritime/Liner Shipping/Transportation Industry.
· Passion for account management and sales including identification, negotiation, and issue resolution.
· Self-starter and results driven and motivated to independently drive solutions that meets our customers’ expectations.
· Excellent communication and interpersonal skills to help drive positive customer engagement and performance.
· Team player that works well with others to drive success for the customer, team, and the organization.
· Demonstrated ability to multi-task, set priorities, organize work, and implement action items.
· Knowledge and understanding of most shipping terms, routings, schedules and the general practices of various countries, carriers, ports, and terminals with the ability to apply that knowledge to make effective job assignments.
· Ability to use maps, atlases, and other geographic reference materials to determine where nearest ports and terminals are to customers.
· Knowledge of the best mode of transportation for ground transport between the customer and terminals.
· Exhibit excellent communication and organizational skills by understanding, acquiring new skills, making requests, asking questions, and relaying information with ease.
· Maintain trust by seeking truth and speaking it to others.
· Proficient using MS Office word processing and spreadsheet software.
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Coordinator of Commercial Sales Support, you will drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and meet and exceed our customer expectations.
RESPONSIBILITIES
· Schedule and drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and CL2 contribution.
· Monitor account performance and prepare reports indicating actual performance and allocation through Account Management.
· Initiate opportunity management by preparing rate proposals, negotiation and follow up with customers to secure volume.
· Communicate relevant service information, market developments and competition activities.
· Prepare rate quotations and coordinate with the Trade Management department for requests for quotes (RFQ’s) and new service contract proposals (3rd Party Portals may be applicable).
· Drive core performance of assigned account base to meet or exceed targeted service levels and onboard quick quotes with account portfolio.
· Initiate waiver requests related to Commercial discrepancies and free time requests.
· Prepare bid packages as required.
· Onboard new contract customers with related stakeholders.
· Align, validate, and audit contract results with the Quality team.
· Liaise with internal departments to resolve commercial grievances.
· Support the E-Business department regarding account setup for digitalization requirements
QUALIFICATIONS
· High school diploma and 2 years’ work-related experience in the Maritime/Liner Shipping/Transportation Industry.
· Passion for account management and sales including identification, negotiation, and issue resolution.
· Self-starter and results driven and motivated to independently drive solutions that meets our customers’ expectations.
· Excellent communication and interpersonal skills to help drive positive customer engagement and performance.
· Team player that works well with others to drive success for the customer, team, and the organization.
· Demonstrated ability to multi-task, set priorities, organize work, and implement action items.
· Knowledge and understanding of most shipping terms, routings, schedules and the general practices of various countries, carriers, ports, and terminals with the ability to apply that knowledge to make effective job assignments.
· Ability to use maps, atlases, and other geographic reference materials to determine where nearest ports and terminals are to customers.
· Knowledge of the best mode of transportation for ground transport between the customer and terminals.
· Exhibit excellent communication and organizational skills by understanding, acquiring new skills, making requests, asking questions, and relaying information with ease.
· Maintain trust by seeking truth and speaking it to others.
· Proficient using MS Office word processing and spreadsheet software.
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
via Salary.com
schedule_type: Full-time
The ideal candidate will be an experienced account representative of a sales vertical portfolio driving customer performance, quality and customer satisfaction. In close alignment with paired sales execution and customer service team create true customer understanding and deliver solutions that meet and exceed our customer expectations. Be the lead person to manage the day to commercial... activities including customer calls, performance reporting
The ideal candidate will be an experienced account representative of a sales vertical portfolio driving customer performance, quality and customer satisfaction. In close alignment with paired sales execution and customer service team create true customer understanding and deliver solutions that meet and exceed our customer expectations. Be the lead person to manage the day to commercial... activities including customer calls, performance reporting and rate proposals.
Aligned to our 2023 Quality Strategy help implement and drive our new core promises
Essential Functions:
• Schedule and drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and CL2 contribution
• Monitors account performance and prepare reports indicating actual performance, allocation, etc. through Account Management
• Opportunity management including preparing rate proposals, negotiation and follow up with customer to secure volume
• Communicates relevant service information, market developments and competition activities
• Prepares rate quotations and coordinates with the Trade Management department for requests for quotes (RFQ’s) and new service contract proposals (3rd Party Portals may be applicable)
• Drive Core promises performance of assigned account base to meet or exceed targeted service levels
• Onboarding of quick quotes with account portfolio
• Initiate waiver requests related to Commercial discrepancies, free time requests
• Prepare bid packages as required
• Onboarding of new contract customers with related stakeholders
• Align, Validate, and Audit contract results with Quality team
• Liaise with internal departments to resolve commercial grievances
• Support E-Business department regarding account setup for digitalization requirements, etc.
Job Specification:
• Understands most shipping terms; Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
• Understands what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.
• Good communication and interpersonal skills to help drive positive customer engagement and performance via relevant
• Result driven being excited and motivated to independently drive solutions that meets our customers expectations
• Team player that works well with others to drive joint success for the customer, team and organization
• Passion for account management and sales including identification, negotiation and issue resolution
• Uses maps, atlases and other geographic reference materials. Knows where nearest ports and terminals are to customers or can use references to find that information. Knows best mode of transportation for ground transport between customer and terminals.
• Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.
• Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem.
Supervisory Responsibility:
This job has no supervisory responsibility.
Minimum Requirements: Secondary School Diploma. 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 2-3: 1 year (Preferred)
Work Location: One location Show more details...
Aligned to our 2023 Quality Strategy help implement and drive our new core promises
Essential Functions:
• Schedule and drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and CL2 contribution
• Monitors account performance and prepare reports indicating actual performance, allocation, etc. through Account Management
• Opportunity management including preparing rate proposals, negotiation and follow up with customer to secure volume
• Communicates relevant service information, market developments and competition activities
• Prepares rate quotations and coordinates with the Trade Management department for requests for quotes (RFQ’s) and new service contract proposals (3rd Party Portals may be applicable)
• Drive Core promises performance of assigned account base to meet or exceed targeted service levels
• Onboarding of quick quotes with account portfolio
• Initiate waiver requests related to Commercial discrepancies, free time requests
• Prepare bid packages as required
• Onboarding of new contract customers with related stakeholders
• Align, Validate, and Audit contract results with Quality team
• Liaise with internal departments to resolve commercial grievances
• Support E-Business department regarding account setup for digitalization requirements, etc.
Job Specification:
• Understands most shipping terms; Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.
• Understands what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.
• Good communication and interpersonal skills to help drive positive customer engagement and performance via relevant
• Result driven being excited and motivated to independently drive solutions that meets our customers expectations
• Team player that works well with others to drive joint success for the customer, team and organization
• Passion for account management and sales including identification, negotiation and issue resolution
• Uses maps, atlases and other geographic reference materials. Knows where nearest ports and terminals are to customers or can use references to find that information. Knows best mode of transportation for ground transport between customer and terminals.
• Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.
• Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem.
Supervisory Responsibility:
This job has no supervisory responsibility.
Minimum Requirements: Secondary School Diploma. 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 2-3: 1 year (Preferred)
Work Location: One location Show more details...
via LinkedIn
posted_at: 11 days agoschedule_type: Full-time
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management.
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
This position is responsible for the support of all Procurement activities in the categories of Terminal, and Port Services and all other Marine (non-Vessel) related activities as required. The Specialist is a detail-oriented, results-driven individual who excels at interpersonal communication as much as they do at crunching numbers. They will distill complex data into information that is actionable and meaningful, and they never stop searching for lower prices, higher quality, and better overall value. As a Specialist, the incumbent in this position assists the Management of Terminal & Port Services Procurement.
RESPONSIBILITIES
1. Analysis, budgeting, costs
· Category budget preparation and submission in coordination with Corporate Controlling.
· Exercise discretion and judgment in matters of significance, including categorizing cost.
· Financial analysis of costs, volumes, budgets, suppliers and individual cost elements.
· Calculation and tracking of cost savings programs.
· Utilizes data from company operative systems for use in analytical reporting.
· Submits monthly key productivity reports.
· Continuous reporting of volume commitments, conditions, incentives, performance, KPIs
2. Procurement / pricing
· Analyze tender bids and rate offers including detailed mathematical scenario calculations
· Exercise discretion & judgment in matters including analyzing rates for pricing purposes.
· Design and preparation of tender bids, RFI, RFQs, and pricing events
· Prepare and support negotiations and contracts for Region North America
· Support the Procurement team in daily activities including negotiations.
· Trouble shoot and resolve issues.
3. Process
· Ensure Compliance with global processes and procedures.
· Participate in the development of cost control procedures.
· Participate in working groups, process reviews and any areas requested by Sr Mgmt and GSP.
4. Compliance and Vessel Partner Coordination
· Admin assistance to procurement for all VSA, Industry and Compliance committees and
working groups.
5. Tariff and Administration
· Provides ad-hoc Statistical support.
· Generates data and reports on key performance indicators and internal benchmark programs.
· Gathers data from company operative systems for use in analytical reporting.
· Maintain and trouble shoot tariffs in SAP
· Coordination of all Supplier (Risk) Management activities as e.g., regular supplier evaluations
(including but not limited to QEM on/off site audits and SSAQ compliance)
· Development activities and onboarding/offboarding of new suppliers (contracts) in the Region
including maintenance of documentation checklist and approved supplier lists.
· Provides Administrative Support to the procurement team.
· Coordination of Supplier Hierarchy in FIS
· Onboarding and catalog maintenance in Zycus, FIS and SAP (Contract, Supplier Info, hierarchy,
etc.)
· Prepare Senior Management for Supplier visits with executive overviews.
QUALIFICATIONS
· Bachelor degree in Accounting or related field and a minimum of 3 years of experience in the
Maritime Industry or the equivalent combination of education and experience.
· Possesses specialized knowledge of 3 or more years within all principles of the Operations
function.
· Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing
to clarify shipping terms unique to a location. Understands routings, schedules and general
practices of various countries, carriers, ports, and terminals.
· Exceptional Excel knowledge – Working with data, pivot tables, macros, data analysis tools,
Advanced Functions & Formulas and Linked-Workbooks
· Mathematical– Must be able to check and double-check all of the data, which back up their
analysis and recommendations to management.
· Financial acumen – Making informed purchasing decisions involves the implementation of
financial skills such as accurately budgeting and forecasting.
· Advanced Power Point knowledge – Use of Think-Cell, waterfall, and cost bridge graphs
· SAP – working knowledge of SAP.
· Communication– Due to the importance of maintaining relationships with suppliers, needs to
have excellent communication skills and be comfortable talking to all levels of management
(internal or external).
· Ability to work independently -–Be able to prioritize tasks and work efficiently on their own.
High level of organization –Protect their organizations from as much unnecessary expenditure
as possible
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
ABOUT THE ROLE
This position is responsible for the support of all Procurement activities in the categories of Terminal, and Port Services and all other Marine (non-Vessel) related activities as required. The Specialist is a detail-oriented, results-driven individual who excels at interpersonal communication as much as they do at crunching numbers. They will distill complex data into information that is actionable and meaningful, and they never stop searching for lower prices, higher quality, and better overall value. As a Specialist, the incumbent in this position assists the Management of Terminal & Port Services Procurement.
RESPONSIBILITIES
1. Analysis, budgeting, costs
· Category budget preparation and submission in coordination with Corporate Controlling.
· Exercise discretion and judgment in matters of significance, including categorizing cost.
· Financial analysis of costs, volumes, budgets, suppliers and individual cost elements.
· Calculation and tracking of cost savings programs.
· Utilizes data from company operative systems for use in analytical reporting.
· Submits monthly key productivity reports.
· Continuous reporting of volume commitments, conditions, incentives, performance, KPIs
2. Procurement / pricing
· Analyze tender bids and rate offers including detailed mathematical scenario calculations
· Exercise discretion & judgment in matters including analyzing rates for pricing purposes.
· Design and preparation of tender bids, RFI, RFQs, and pricing events
· Prepare and support negotiations and contracts for Region North America
· Support the Procurement team in daily activities including negotiations.
· Trouble shoot and resolve issues.
3. Process
· Ensure Compliance with global processes and procedures.
· Participate in the development of cost control procedures.
· Participate in working groups, process reviews and any areas requested by Sr Mgmt and GSP.
4. Compliance and Vessel Partner Coordination
· Admin assistance to procurement for all VSA, Industry and Compliance committees and
working groups.
5. Tariff and Administration
· Provides ad-hoc Statistical support.
· Generates data and reports on key performance indicators and internal benchmark programs.
· Gathers data from company operative systems for use in analytical reporting.
· Maintain and trouble shoot tariffs in SAP
· Coordination of all Supplier (Risk) Management activities as e.g., regular supplier evaluations
(including but not limited to QEM on/off site audits and SSAQ compliance)
· Development activities and onboarding/offboarding of new suppliers (contracts) in the Region
including maintenance of documentation checklist and approved supplier lists.
· Provides Administrative Support to the procurement team.
· Coordination of Supplier Hierarchy in FIS
· Onboarding and catalog maintenance in Zycus, FIS and SAP (Contract, Supplier Info, hierarchy,
etc.)
· Prepare Senior Management for Supplier visits with executive overviews.
QUALIFICATIONS
· Bachelor degree in Accounting or related field and a minimum of 3 years of experience in the
Maritime Industry or the equivalent combination of education and experience.
· Possesses specialized knowledge of 3 or more years within all principles of the Operations
function.
· Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing
to clarify shipping terms unique to a location. Understands routings, schedules and general
practices of various countries, carriers, ports, and terminals.
· Exceptional Excel knowledge – Working with data, pivot tables, macros, data analysis tools,
Advanced Functions & Formulas and Linked-Workbooks
· Mathematical– Must be able to check and double-check all of the data, which back up their
analysis and recommendations to management.
· Financial acumen – Making informed purchasing decisions involves the implementation of
financial skills such as accurately budgeting and forecasting.
· Advanced Power Point knowledge – Use of Think-Cell, waterfall, and cost bridge graphs
· SAP – working knowledge of SAP.
· Communication– Due to the importance of maintaining relationships with suppliers, needs to
have excellent communication skills and be comfortable talking to all levels of management
(internal or external).
· Ability to work independently -–Be able to prioritize tasks and work efficiently on their own.
High level of organization –Protect their organizations from as much unnecessary expenditure
as possible
WORKING CONDITONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
via LinkedIn
posted_at: 15 days agoschedule_type: Full-time
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Manager of Insurance and Claims, you will protect Hapag-Lloyd assets while serving the interest of Hapag-Lloyd towards customers, insurers and third parties...
RESPONSIBILITES
• Handle liability cargo claims and third-party liability claims with a medium level of
ABOUT THE ROLE
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Manager of Insurance and Claims, you will protect Hapag-Lloyd assets while serving the interest of Hapag-Lloyd towards customers, insurers and third parties...
RESPONSIBILITES
• Handle liability cargo claims and third-party liability claims with a medium level of difficulty and complexity in accordance with relevant manuals and procedures, in particular Claims Manual.
• Assist or handle liability claims of high complexity, including personal injuries, with a Senior Manager/Director of Insurance & Claims.
• Appoint independent surveyors.
• Request supporting documents from claimants and the Hapag-Lloyd organization.
• Review facts and merits of the claims in accordance with applicable contracts.
• Coordinate with insurers and total the accounts if respective policy deductible is exceeded.
• Initiate and handle third party recoveries.
• Coordinate assistance and involvement of attorneys representing Hapag-Lloyd in litigations.
• Negotiate settlements.
• Administer claim files in Instra.
• Assist in the monitoring and analysis of risks with a view to loss prevention.
• Review, analyze and negotiate customer service and vendor contracts.
• Review and approve invoices from lawyers, surveyors and other third party service providers for accuracy. Obtain authorization for bookings.
• Administer in Instra the data relevant for reserves, estimates and statistical information.
• Coordinate with insurers, attorneys, experts and operations in the case of serious incidents to solve the situation and mitigate the loss in consultation with a Senior Manager/Director of Insurance & Claims.
• Provide advice on insurance, risk and liability matters with a medium level of difficulty in consultation with a Senior Manager/Director of Insurance & Claims.
• Obtain insurance certificates and/or confirmation of insurance coverage.
• Monitor and measure the workload of the staff to ensure effective and efficient process.
• Assist in the purchase of various insurance coverages as required in the local market in consultation with a Senior Manager, Director, or Senior Director of Insurance & Claims in conjunction with the Underwriting Team.
• Assist in the training of new employees and assure that all departmental and functional training is completed.
• Ensure consistent application of Hapag-Lloyd policies to all personnel action.
• Assist the Senior Manager or Director of Corporate Insurance & Claims as needed
QUALIFICATIONS
• Bachelor’s Degree with a minimum of 5 years Claims experience or the equivalent combination of education and experience. Juris Doctorate preferred.
• 3 of experience as a manager
• Recognize and attend to multiple facets in unfamiliar issues and problems by applying a logical and systematic approach to analyzing and assembling relevant information from multiple sources.
• Make sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines.
• Adjust decisions to meet with changing circumstances or new information and provide a well thought out rationale for the decision.
• Proficient in MS Office (e.g., MS Teams, Excel, PowerPoint, etc.) and other software appropriate to work demands.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Manager of Insurance and Claims, you will protect Hapag-Lloyd assets while serving the interest of Hapag-Lloyd towards customers, insurers and third parties...
RESPONSIBILITES
• Handle liability cargo claims and third-party liability claims with a medium level of difficulty and complexity in accordance with relevant manuals and procedures, in particular Claims Manual.
• Assist or handle liability claims of high complexity, including personal injuries, with a Senior Manager/Director of Insurance & Claims.
• Appoint independent surveyors.
• Request supporting documents from claimants and the Hapag-Lloyd organization.
• Review facts and merits of the claims in accordance with applicable contracts.
• Coordinate with insurers and total the accounts if respective policy deductible is exceeded.
• Initiate and handle third party recoveries.
• Coordinate assistance and involvement of attorneys representing Hapag-Lloyd in litigations.
• Negotiate settlements.
• Administer claim files in Instra.
• Assist in the monitoring and analysis of risks with a view to loss prevention.
• Review, analyze and negotiate customer service and vendor contracts.
• Review and approve invoices from lawyers, surveyors and other third party service providers for accuracy. Obtain authorization for bookings.
• Administer in Instra the data relevant for reserves, estimates and statistical information.
• Coordinate with insurers, attorneys, experts and operations in the case of serious incidents to solve the situation and mitigate the loss in consultation with a Senior Manager/Director of Insurance & Claims.
• Provide advice on insurance, risk and liability matters with a medium level of difficulty in consultation with a Senior Manager/Director of Insurance & Claims.
• Obtain insurance certificates and/or confirmation of insurance coverage.
• Monitor and measure the workload of the staff to ensure effective and efficient process.
• Assist in the purchase of various insurance coverages as required in the local market in consultation with a Senior Manager, Director, or Senior Director of Insurance & Claims in conjunction with the Underwriting Team.
• Assist in the training of new employees and assure that all departmental and functional training is completed.
• Ensure consistent application of Hapag-Lloyd policies to all personnel action.
• Assist the Senior Manager or Director of Corporate Insurance & Claims as needed
QUALIFICATIONS
• Bachelor’s Degree with a minimum of 5 years Claims experience or the equivalent combination of education and experience. Juris Doctorate preferred.
• 3 of experience as a manager
• Recognize and attend to multiple facets in unfamiliar issues and problems by applying a logical and systematic approach to analyzing and assembling relevant information from multiple sources.
• Make sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines.
• Adjust decisions to meet with changing circumstances or new information and provide a well thought out rationale for the decision.
• Proficient in MS Office (e.g., MS Teams, Excel, PowerPoint, etc.) and other software appropriate to work demands.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.
This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required Show more details...
via LinkedIn
posted_at: 15 days agoschedule_type: Full-time
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management.
About Us
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
About the Role
This position is responsible for the support of all Procurement activities for transportation services - especially in the design and analysis of complex tender bids and rate offers. The Specialist is a detail-oriented, results-driven individual who excels at interpersonal communication as much as they do at crunching numbers. They will distill complex data into information that is actionable and meaningful.
Responsibilities
1. Analysis, budgeting, costs
• Category budget preparation and submission in coordination with Corporate Controlling
• Financial analysis of costs, volumes, budgets, suppliers and individual cost elements
• Calculation and tracking of cost savings programs
• Utilizes data from company data warehouse and operative system for use in analytical reporting
• Submits monthly key productivity reports
• Continuous reporting of volume commitments, conditions, incentives, supplier performance, KPIs
2. Procurement / pricing
• Analyze tender bids and rate offers including detailed mathematical scenario calculations.
• Design and preparation of tender bids, RFI, RFQs, and pricing events
• Prepare and support negotiations and contracts for Region North America
• Support the Procurement team in daily activities including negotiations.
3. Process
• Ensure Compliance with global processes and procedures.
• Participate in the development of cost control procedures.
• Participation in HL working groups, business processes reviews and any areas requested by Senior Management and GSP.
4. Compliance and Vessel Partner Coordination
• Administrative assistance to procurement for all VSA, Industry and Compliance committees and working groups.
5. Tariff and Administration
• Provides ad-hoc Statistical support.
• Generates data and reports on key performance indicators and internal benchmark programs.
• Gathers data from company data warehouse and operative systems for use in analytical reporting.
• Provides Administrative Support to the procurement team.
6. Vendor Management
• Prepare Senior Management for Supplier visits with executive overviews.
Qualifications
• Associate degree and a minimum of 3 years of experience in the Maritime Industry or the equivalent combination of education and experience.
• Possesses specialized knowledge of 3 or more years within all principles of the Operations function.
• Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports, and terminals.
• Exceptional Excel knowledge – Working with data, pivot tables, macros, data analysis tools, Advanced Functions & Formulas and Linked-Workbooks
• Mathematical– Must be able to check and double-check all of the data, which back up their analysis and recommendations to management.
• Financial acumen – Making informed purchasing decisions involves the implementation of financial skills such as accurately budgeting and forecasting.
• Advanced Power Point knowledge – Use of Think-Cell, waterfall, and cost bridge graphs
• SAP – working knowledge of SAP.
• Communication– Due to the importance of maintaining relationships with suppliers, needs to have excellent communication skills and be comfortable talking to all levels of management (internal or external).
• Ability to work independently -–Be able to prioritize tasks and work efficiently on their own.
• High level of organization –Protect their organizations from as much unnecessary expenditure as possible.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times Show more details...
Hapag-Lloyd is a multi-cultural global liner and logistics company with 13,000 employees all over the globe all working together to ensure the flow of goods never stops. What does it mean to join a leading global liner shipping company? It means you’ll have access to outstanding technology and challenging job opportunities around the world. It means working for a company that cares... about the environment, safety, and quality management. It means we set high standards. That’s how we’ve been setting the benchmark for more than 170 years. Now here’s your opportunity to become a part of what we do next!
About the Role
This position is responsible for the support of all Procurement activities for transportation services - especially in the design and analysis of complex tender bids and rate offers. The Specialist is a detail-oriented, results-driven individual who excels at interpersonal communication as much as they do at crunching numbers. They will distill complex data into information that is actionable and meaningful.
Responsibilities
1. Analysis, budgeting, costs
• Category budget preparation and submission in coordination with Corporate Controlling
• Financial analysis of costs, volumes, budgets, suppliers and individual cost elements
• Calculation and tracking of cost savings programs
• Utilizes data from company data warehouse and operative system for use in analytical reporting
• Submits monthly key productivity reports
• Continuous reporting of volume commitments, conditions, incentives, supplier performance, KPIs
2. Procurement / pricing
• Analyze tender bids and rate offers including detailed mathematical scenario calculations.
• Design and preparation of tender bids, RFI, RFQs, and pricing events
• Prepare and support negotiations and contracts for Region North America
• Support the Procurement team in daily activities including negotiations.
3. Process
• Ensure Compliance with global processes and procedures.
• Participate in the development of cost control procedures.
• Participation in HL working groups, business processes reviews and any areas requested by Senior Management and GSP.
4. Compliance and Vessel Partner Coordination
• Administrative assistance to procurement for all VSA, Industry and Compliance committees and working groups.
5. Tariff and Administration
• Provides ad-hoc Statistical support.
• Generates data and reports on key performance indicators and internal benchmark programs.
• Gathers data from company data warehouse and operative systems for use in analytical reporting.
• Provides Administrative Support to the procurement team.
6. Vendor Management
• Prepare Senior Management for Supplier visits with executive overviews.
Qualifications
• Associate degree and a minimum of 3 years of experience in the Maritime Industry or the equivalent combination of education and experience.
• Possesses specialized knowledge of 3 or more years within all principles of the Operations function.
• Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports, and terminals.
• Exceptional Excel knowledge – Working with data, pivot tables, macros, data analysis tools, Advanced Functions & Formulas and Linked-Workbooks
• Mathematical– Must be able to check and double-check all of the data, which back up their analysis and recommendations to management.
• Financial acumen – Making informed purchasing decisions involves the implementation of financial skills such as accurately budgeting and forecasting.
• Advanced Power Point knowledge – Use of Think-Cell, waterfall, and cost bridge graphs
• SAP – working knowledge of SAP.
• Communication– Due to the importance of maintaining relationships with suppliers, needs to have excellent communication skills and be comfortable talking to all levels of management (internal or external).
• Ability to work independently -–Be able to prioritize tasks and work efficiently on their own.
• High level of organization –Protect their organizations from as much unnecessary expenditure as possible.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision. May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times Show more details...
via Indeed
schedule_type: Full-time
The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining relationships with existing ones. Produces optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customer base through offering products that satisfy customers’ needs. Effectively meets budgets and quotas in order to meet the overall... objectives of volume, revenue and contributions established
The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining relationships with existing ones. Produces optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customer base through offering products that satisfy customers’ needs. Effectively meets budgets and quotas in order to meet the overall... objectives of volume, revenue and contributions established through the budgeting. The ideal candidate will have strong communication skills and have a positive track record of exceeding outlined goals. process.
Responsibilities:
• Solicits potential OOG and Breakbulk customers in addition develop existing OOG and Breakbulk customers; services and maintains all accounts within assigned territory
• Ensures deadlines are met when bids are received
• Develops sales plans and manages accounts and service contracts
• In conjunction with management, develops budget within designated territory
• Identifies and solves customer problems and addresses operational issues
• Develops and maintains excellent work relationships that enhance customer services
• Works with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
• Responsible for updating weekly Customer Relationship Management (CRM) including Sales Force activity reports in compliance with Hapag-Lloyd policy
• Travel is expected approximately 25%
Preferred Qualifications:
• University Degree, plus 4 to 6 years of professional experience in Sales or the equivalent combination of education and experience.
• Valid driver’s license required.
• Ability to take initiative and work under pressure
• Ability to handle details and resolve problems
• Demonstrate strong listening, verbal and written communication skills
• Self-starter, self-motivated, resourceful and responsive
• Ability to work effectively in a team environment and good interpersonal skills
• Demonstrate ability to be multi-task, set priorities, organize work and implement action items
• Proficient in Microsoft Office suite and customer relationship management software
• Experience in managing a book of business
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 2-4: 1 year (Preferred)
Work Location: In person Show more details...
Responsibilities:
• Solicits potential OOG and Breakbulk customers in addition develop existing OOG and Breakbulk customers; services and maintains all accounts within assigned territory
• Ensures deadlines are met when bids are received
• Develops sales plans and manages accounts and service contracts
• In conjunction with management, develops budget within designated territory
• Identifies and solves customer problems and addresses operational issues
• Develops and maintains excellent work relationships that enhance customer services
• Works with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
• Responsible for updating weekly Customer Relationship Management (CRM) including Sales Force activity reports in compliance with Hapag-Lloyd policy
• Travel is expected approximately 25%
Preferred Qualifications:
• University Degree, plus 4 to 6 years of professional experience in Sales or the equivalent combination of education and experience.
• Valid driver’s license required.
• Ability to take initiative and work under pressure
• Ability to handle details and resolve problems
• Demonstrate strong listening, verbal and written communication skills
• Self-starter, self-motivated, resourceful and responsive
• Ability to work effectively in a team environment and good interpersonal skills
• Demonstrate ability to be multi-task, set priorities, organize work and implement action items
• Proficient in Microsoft Office suite and customer relationship management software
• Experience in managing a book of business
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Experience:
• 2-4: 1 year (Preferred)
Work Location: In person Show more details...
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